Coast Dental

Liz Jones 2 months ago

Very disappointed with my experience. I was told that financing would cover my full treatment, but later discovered they also billed my insurance after I had already paid for what I was told was the complete treatment. I feel the financial responsibility was not explained honestly or clearly. When I called to discuss it, the conversation with Lacey was unprofessional and dismissive, which only added to my frustration. I cannot recommend this office based on my experience and will not be returning.

Shafquat Nawabdin 2 months ago

I am very disappointed with my experience at Coast Dental – West Melbourne. I went in for extractions with a clear treatment plan that included follow‑up restorative options such as a bridge or partials. While the teeth were extracted, the doctor was unavailable for the entire month of July, leaving me without any way to complete the treatment. I was told I could visit their sister office, but that location does not accept my insurance. This left me stuck with incomplete services and no viable solution. Despite this, I was still charged a $1,400 loan for a treatment plan that was never finished. It is unacceptable to perform only part of the service, fail to provide the promised follow‑up care, and then expect the patient to pay the full amount. I cannot recommend this office based on my experience. Patient: Shafquat Nawabdin

K V 3 months ago

If I could rate you less I would. I had the displeasure of having to book a last minute appointment here and let me tell you, theres a reason that office is empty 100% of the time. Their equipment is so outdated it creaks and cranks. The receptionist has a nasty attitude even though she completely forgot I was in the lobby, made me wait 20 minutes and cross my name off of the list - but somehow she got mad at me? The DR was underwhelming at the very least. My gums hurt more from the injection site than anything else. Guess what, I still felt pain and she was too stunned to belive me? Took 2 weeks for a crown, never had that happen before. And lets not forget that yall are trying to charge me for a balance I settled long before the crown was placed back. Ive requested a detailed invoice and have been ignored multiple times. Do yourself a favor and book somewhere else.

Kendra Appleton 4 months ago

My daughter went in for her first appointment and had a great experience. The front office staff was really friendly and welcoming and the hygienist Devon was phenomenal. My daughter has autism and he was super calming and explained everything that he was going to do before he did it. Even down the the cavity she had filled, the whole thing was so positive.

Zaida Flores 4 months ago

I took my mom for an extraction she's 93 years old and all the staff are friendly and courteos, the guy that do speak Spanish is very attempting and courteous too. Doctor and nurses do cares really good, my mom do cries, but I hsndlr and manage it. Great place to go.